ZARA

Clothing store in Bromley

Address: High St, Bromley BR1 1DN, United Kingdom

Phone: 448003684990

Region: Bromley

Nearest station: Bromley South (0.27 miles)

Rated: 3.7/5 on Google.

Website

• 🙁 Long wait times for returns – 1 hour queueing up, only 1 till available
• 🔍 Lack of staff and fitting rooms at some locations
• 😷 Unpleasant smell in the Bromley store on multiple visits
• ⚠️ Confusion over queues – separate lines for new purchases and exchanges/returns
• 💼 Manager’s poor handling of store operations – only 1 till open for returns, refusal to open another till despite long queues
• Mixed opinions:
• – Some love Zara clothes but had bad experiences with the stores.
• – Others find it not worth shopping at Zara due to the issues mentioned above.
• Key takeaways:
• – Zara needs to address their staffing and wait time issues.
• – The Bromley store should work on improving cleanliness and addressing the odor problem.
• – Clear signage or verbal notifications about different queues could help avoid confusion.
• – The manager’s lack of understanding of queue management is a concern.

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