Clothing store in Kingston upon Thames
Address: Wood St, Kingston upon Thames KT1 1TP, United Kingdom
Phone: 448003684990
Region: Kingston upon Thames
Nearest station: Kingston (0.14 miles)
Rated: 3.8/5 on Google.
Price range: ££
Opening Times
| Monday: | 9:30 AM–7 PM |
| Tuesday: | 9:30 AM–7 PM |
| Wednesday: | 9:30 AM–7 PM |
| Thursday: | 9:30 AM–9 PM |
| Friday: | 9:30 AM–7 PM |
| Saturday: | 9 AM–7 PM |
| Sunday: | 11 AM–5 PM |
About ZARA
- – 🌟 Mixed opinions on finding sizes: One customer couldn’t find their size, but another considers ZARA their favorite store.
- – 🌟 Positive reviews: Some customers describe ZARA as “spectacular” and a “good place to buy clothes.”
- – ❗️ Negative experiences with pricing: Customers warn that prices displayed do not include VAT, leading to higher final costs.
- – ❗️ Slow service for refunds and purchases: One review mentions waiting 50 minutes for a refund, while another waited 20 minutes to pay. Lack of staff and slow cashiers were noted as issues.
- – ❗️ Long queues during sales: Multiple reviewers complain about long queues during sales, making it not worth the hassle for some. The lack of separate returns counter is also mentioned.
- – 🤔 Mixed impressions on customer service: While some feel that ZARA doesn’t look after customers well due to long wait times, others question why the company doesn’t increase staff for better customer service.
- Overall, there seems to be mixed opinions about finding sizes and customer service at ZARA.
Options: In-store pick-up, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Debit cards, Mobile Wallets
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