Wine Masters

Wine store in Southwark

Address: 101 Newington Butts, London SE1 6SF, United Kingdom

Phone: 442077032899

Region: Southwark

Nearest station: Elephant and Castle (0.22 miles)

Rated: 2.1/5 on Google.

Website

• 👎 The store manager is rude and unpleasant to customers.
• 👎 The owner ignores customers and doesn’t provide receipts.
• 👍 Collect+ staff contradicts the store manager’s claim about parcel size limits.
• 🤔 Mixed opinions: one person had a bad experience 8 years ago, while another had a recent negative encounter.
• 😬 Diverging perspectives on customer service: some find it absolutely awful, while others don’t mention it explicitly.
• Summary:
• Wine Masters seems to have issues with their customer service. Some reviewers complain about the store manager being rude and unpleasant. One person remembers a bad experience from 8 years ago, sharing that the owner ignored them and didn’t give a proper receipt. Meanwhile, another reviewer also mentions an unpleasant encounter with the owner and advises avoiding the shop. However, one reviewer contradicts the store manager’s claim about parcel size limits by stating that Collect+ accepts larger parcels. These mixed reviews present diverging perspectives on Wine Masters’ customer service quality.

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