Willesden County Court

Courthouse in Brent

Address: 9 Acton Ln, London NW10 8SB, United Kingdom

Phone: 442089638200

Region: Brent

Nearest station: Willesden Junction (0.31 miles)

Rated: 1.2/5 on Google.

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• 🤔 Many people experienced difficulties reaching the enquiries line or getting responses via email, even when attending court in person.
• 💰 Despite having to pay substantial fees to access court services, there is a lack of customer service and unhelpful staff.
• ❓ Questions arise about who is actually handling these matters as staff levels have been reduced and telephone lines outsourced.
• 😔 Frustration and high costs are associated with pursuing answers through an unresponsive query line.
• ⏳ One reviewer had to wait for 35 minutes before someone answered the phone, but the call ended abruptly after providing their claim number.
• 😡 Some reviewers criticize the government entity for providing despicable service and suggest its staff should not be respected. They claim that calls are often answered only to be immediately hung up on.
• 🌟 Mixed opinions exist regarding Willesden County Court’s customer service and efficiency. Some found it difficult to reach out for assistance, while others had negative experiences with rude or unhelpful staff members.

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