Wickes Sutton

Building materials store in Sutton

Address: Unit 1, K2, Sutton Trade Park, Kimpton Rd, Sutton SM3 9QS, United Kingdom

Phone: 442086418765

Region: Sutton

Nearest station: Sutton Common (0.46 miles)

Rated: 3.8/5 on Google.

Price range: £££

Website

• 👍 Positive review:
• – The staff, including Laura and Sydney, at Wickes Sutton were extremely friendly and supportive in helping with a project for a local primary school.
• – They provided quality resources at short notice and ensured a professional finish to the project.
• 👎 Negative review:
• – A customer visited the store seeking assistance but was told that there was no one available to help them, even though there seemed to be a staff member present. They criticized the customer service and suggested that training is needed.
• Mixed opinions on kitchen purchase:
• – A customer had a positive experience buying their kitchen from Wickes Sutton in 2022. Emma, the kitchen designer, drew up plans within their budget for a basic kitchen that would last around 4 years.
• – However, another reviewer mentioned an interaction with Mike Ellis (head of the department) who recommended getting an extension done by CD&B company instead of buying the kitchen due to future extension plans.
• 🤔 Overall impressions:
• Wickes Sutton received praise for its friendly and supportive staff who provided excellent assistance for a school project. However, there were contrasting experiences regarding general customer service.

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