Wickes Croydon
Building materials store in Croydon
Address: The Colonnades, Purley Way Unit 5, Croydon CR0 4RQ, United Kingdom
Phone: 442032510117
Region: Croydon
Nearest station: Waddon (0.73 miles)
Rated: 3.6/5 on Google.
Price range: £££
Opening Times
| Monday: | 7 AM–8 PM |
| Tuesday: | 7 AM–8 PM |
| Wednesday: | 7 AM–8 PM |
| Thursday: | 7 AM–8 PM |
| Friday: | 7 AM–8 PM |
| Saturday: | 7 AM–7 PM |
| Sunday: | 10 AM–4 PM |
About Wickes Croydon
- 👎 Poor knowledge, rude staff, and lack of intention to serve waiting customers. Urgent training required.
- 👎 Kitchen design service at Wallington and Purley locations was awful. Rude and dismissive designer, mediocre designs.
- 👍 One designer at Croydon location was polite and professional (hence two stars).
- 💼 On the day of my appointment, the other two designers were in-store and seemed upset about my complaint.
- ⭐️ Consider how many kitchens they actually sell and how many positive reviews they receive.
- 🛠️ Considering taking future business to Screwfix due to poor customer service at Wickes Croydon.
- 😕 Staff at Croydon location haven’t been helpful or interested in customer service according to recent visits.
- 🚗 Usually drive to B&Q despite terrible traffic on Purley Way. Staff there have also not been helpful with customer service.
- Mixed opinions on the kitchen design service with some rude designers but one polite designer. Concerns about staff behavior impacting business.
- Overall negative sentiment towards the staff’s knowledge, rudeness, and lack of customer service focus.
- Customers considering taking their business elsewhere due to dissatisfaction.
Options: Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments
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