WHSmith

Book store in Lambeth

Address: 427 Brixton Rd, London SW9 8HE, United Kingdom

Phone: 442072745813

Region: Lambeth

Nearest station: Brixton (0.07 miles)

Rated: 3.3/5 on Google.

Price range: ££

Website

• 👎 Mixed opinions on customer service: some reviewers experienced long wait times and unhelpful staff, while others appreciated the good customer service when returning items and the friendly sales advisor.
• 💰 Exorbitant prices: one reviewer felt that drinks were overpriced, paying almost £2 for a bottle of water.
• 📦 Issues with Inpost service: customers complained about constant closures during opening times and lockers frequently being full, resulting in parcels being returned to sender.
• 🚫 Accessibility concerns: one reviewer mentioned that the store was not wheelchair-friendly and staff did not offer assistance when a pricing poster fell while they were trying to maneuver their wheelchair around a dumpbin.
• ✅ Variety of products available: positive feedback about a good mix of stationery and books in the store.
• 😞 Mixed views on overall experience: some reviewers had negative experiences due to poor customer service or accessibility issues, while others found the store acceptable or had positive interactions with staff.
• In summary, WHSmith has received mixed reviews.

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