WHSmith
Book store in Ealing
Address: 1000 Greenford Rd, Greenford UB6 0UW, United Kingdom
Phone: 442085784703
Region: Ealing
Nearest station: Greenford (0.28 miles)
Rated: 3.8/5 on Google.
Price range: ££
Opening Times
| Monday: | 9 AM–7:30 PM |
| Tuesday: | 9 AM–7:30 PM |
| Wednesday: | 9 AM–7:30 PM |
| Thursday: | 9 AM–7:30 PM |
| Friday: | 9 AM–8 PM |
| Saturday: | 9 AM–7:30 PM |
| Sunday: | 10:30 AM–5:30 PM |
About WHSmith
- 🤩 The staff at WHSmith were incredibly helpful and went above and beyond to assist a customer with an issue regarding an ASOS gift card.
- 👍 The employee, possibly the manager, called head office and followed up on the problem even though she was off shift.
- 💪 She confirmed that the store had validated the card and suggested it might be an issue with the retailer’s website. She even gave advice on clearing browsing history and provided a customer service number as backup.
- 💰 This customer was grateful because it involved a £50 gift card, showing that WHSmith cares about resolving customer problems promptly.
- 😔 On a separate visit, another individual had issues returning high lighter pens without a receipt. Unfortunately, they couldn’t find the manager at that time to assist them.
- ⚖️ Mixed opinions exist about availability of managers for assistance during return transactions.
- ✨ Overall, customers appreciate the helpfulness of some staff members who are friendly and willing to go out of their way to assist shoppers.
Options: In-store pick-up, In-store shopping, Delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Debit cards, Mobile Wallets, Credit cards
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