Well Pharmacy

Pharmacy in Bexley

Address: 297 Brampton Rd, Bexleyheath DA7 5QR, United Kingdom

Phone: 442083033075

Region: Bexley

Nearest station: Bexleyheath (0.78 miles)

Rated: 1.7/5 on Google.

Website

• 👎 Numerous difficulties in contacting the pharmacy, as phone calls were either cut off or constantly engaged.
• 👎 Promised prescription pick up dates not met, causing frustration and inconvenience.
• 🤷‍♀️ Mixed opinions on staff attitudes, with some mentioning an unhelpful “couldn’t care less” attitude.
• 👎 Long waits reported despite multiple staff present, possibly indicating understaffing or inefficiency.
• 😕 Consistently seeing new faces among the pharmacy staff raises concerns about employee satisfaction and turnover rate.
• 👎 Negative experience with receiving statins, as pharmacy claimed not to have received the prescription when it was sent weeks ago by the doctor. Accusations of laziness and dishonesty from the staff were made.
• 😟 A patient experienced a disappointing incident where they received a text message stating their prescription was ready but upon arrival at the pharmacy, they were told it wasn’t. The pharmacy did not thoroughly check for their medication and asked them to return on another day.
• Summary: Some customers had difficulty reaching Well Pharmacy due to disconnections and constant engagement on call lines. Prescription pick up dates were often delayed beyond what was initially promised.

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