Waitrose & Partners Richmond

Supermarket in Richmond upon Thames

Address: 10 Sheen Rd, Richmond TW9 1AE, United Kingdom

Phone: 442089486288

Region: Richmond upon Thames

Nearest station: Richmond (0.12 miles)

Rated: 4.2/5 on Google.

Price range: ££

Website

• 👍 The new self-service area at Waitrose & Partners Richmond is described as chaotic and inefficient, causing checkout times to increase from 1 minute to 5 minutes.
• 😊 Staff members are praised for their friendliness but may benefit from being more confident in directing traffic.
• ❌ Storage facilities need improvement as fresh produce tends to go moldy quickly, leading to frustration and waste for customers.
• 🛒 One customer expresses disappointment with the experience of waiting at the checkout while their items were not yet packed. They feel that staff should be better trained and aware of the queueing system in the UK.
• ⚠️ Another customer shares a distressing incident where they accidentally forgot to pay for a bottle of water while in a hurry with their crying 6-month-old son. They allege that a shop assistant physically assaulted them when trying to leave the store without paying.
• Overall, there are mixed opinions about Waitrose & Partners Richmond: some customers appreciate the friendly staff while others express concerns about inefficiencies, storage facilities, and negative interactions with employees.

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