Vodafone
Cell phone store in Bexley
Address: Unit 59 68, The Mall, Broadway Shopping Centre, Bexleyheath DA6 7JN, United Kingdom
Phone: 443333040191
Region: Bexley
Nearest station: Bexleyheath (0.73 miles)
Rated: 3.8/5 on Google.
Opening Times
| Monday: | 9 AM–5:30 PM |
| Tuesday: | 9 AM–5:30 PM |
| Wednesday: | 9 AM–5:30 PM |
| Thursday: | 9 AM–5:30 PM |
| Friday: | 9 AM–5:30 PM |
| Saturday: | 9 AM–5:30 PM |
| Sunday: | 10 AM–4 PM |
About Vodafone
- 👍 Emira is highly praised for his calmness, patience, and excellent customer service. Congratulations to him for his efforts.
- 👩 The assistant manager (female) is described as helpful and accommodating. However, the manager (male) is criticized for being abrupt and unhelpful, obstructing the process of getting an order sorted.
- 📱 Hollie (or Holly) receives high praise for her exceptional service in helping a customer renew their plan and upgrade their phone. She is described as friendly, knowledgeable, not pushy at all, and genuinely caring about finding the best plan and phone to meet the customer’s needs.
- 💁 Ryan is commended for being very helpful among a staff of generally helpful individuals.
- 🥇 ALI stands out as providing the best service in a phone shop experience. He’s highly appreciated for going above and beyond to educate customers on their purchases and helping them find a great plan suitable for their new iPhone.
- ❌ However, there was an extremely disappointing experience with a manager who displayed limited flexibility (“Computer says No moment”) by refusing service that could have been done at other stores.
Options: Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Repair services, LGBTQ+ friendly, Credit cards, Debit cards, NFC mobile payments, Credit cards
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