Vodafone

Telephone company in Sutton

Address: 151 High St, Sutton SM1 1JH, United Kingdom

Phone: 443333040191

Region: Sutton

Nearest station: Sutton (0.36 miles)

Rated: 3.5/5 on Google.

Website

• 👤 The store staff was uncooperative and not helpful in providing a SIM replacement for the customer’s phone that needed repair.
• 👥 Vodafone representative Warren was rude to both the customer and the Vodafone tele team, refusing to help with the SIM replacement and suggesting ordering it over the phone instead.
• 🏢 The customer expressed disappointment with the service at this particular store and vowed not to return, highlighting Warren’s lack of cooperation.
• 💪 Despite these negative experiences, the customer appreciated the assistance provided by the Vodafone phone team in resolving their issue by ordering a replacement SIM.
• ⏳ Unfortunately, it will take two days for the replacement SIM to arrive, whereas it could have been done quickly if Warren had been willing to assist at the store.
• 😕 Another reviewer found store staff unnecessarily managing queues rather than efficiently serving customers.
• 💬 Excessive chatting among staff members and boasting about personal matters like getting a new iPhone were perceived as unprofessional and irrelevant by this reviewer.
• ❌ Additionally, this reviewer was dissatisfied with their visit because their initial purpose wasn’t accomplished; they later resorted to using a website chatbot instead.

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