Urban Outfitters
Clothing store in Newham
Address: Westfield stratford city, SUITE 2051 2, London E20 1EP, United Kingdom
Phone: 442085225200
Region: Newham
Nearest station: Stratford International (0.27 miles)
Rated: 4.0/5 on Google.
Price range: £
Opening Times
| Monday: | 10 AM–9 PM |
| Tuesday: | 10 AM–9 PM |
| Wednesday: | 10 AM–9 PM |
| Thursday: | 10 AM–9 PM |
| Friday: | 9 AM–9 PM |
| Saturday: | Closed |
| Sunday: | 12–6 PM |
About Urban Outfitters
- 👍 Had a positive experience in the store, with helpful staff providing assistance and advice.
- 👎 Mixed opinions about the friendliness of the staff, with some finding them unhelpful and unfriendly while others found them lovely and talkative.
- 🤔 Some customers had negative experiences with rude staff in the changing rooms, leading to poor customer service overall.
- ❌ A complaint was not addressed despite multiple emails, indicating a lack of responsiveness from the store.
- ⭐ Overall, there are mixed reviews regarding customer service at Urban Outfitters. Some customers had great experiences, while others encountered unfriendly or rude staff. The store layout was praised for being well-organized and standing out from other stores in London. Hilary was specifically mentioned as a friendly employee that customers enjoyed interacting with. However, it is important to note that one customer described the product selection as “not standard.
Options: Kerbside pickup, In-store pick-up, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Men’s clothing, Women’s clothing, Credit cards, Debit cards, Mobile Wallets, Credit cards
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