Urban Outfitters

Clothing store in Kensington and Chelsea

Address: 36-38 Kensington High St, London W8 4PF, United Kingdom

Phone: 442039855573

Region: Kensington and Chelsea

Nearest station: High Street Kensington (0.14 miles)

Rated: 4.2/5 on Google.

Price range: £

Website

• 🌟 Mixed opinions on staff and customer service:
• – One review mentions clueless and non-responsive staff, while another praises a helpful and conversational cashier.
• – One customer had a negative experience with prices not being updated, while another didn’t mention any issues with pricing.
• 🌟 Diverging perspectives on store condition:
• – A reviewer found the changing rooms dirty and poorly lit, creating an uncomfortable shopping experience.
• – Another customer describes the store as a “complete mess” in terrible condition.
• 🌟 Varied impressions of the overall shopping atmosphere:
• – One person finds Urban Outfitters intimidating and usually avoids it, but had a pleasant experience this time.
• – However, someone else feels completely put off by the store’s condition despite it not being very busy.
• 🌟 Mention of plant neglect but no clear consensus on its impact:
• – One reviewer notices dying plants that are seemingly neglected by staff.
• – No indication if this affects their opinion of the store or influences their decision to shop there.
• 🌟 Clothing quality issues for one customer:
• – A top purchased had a massive hole in the back; luckily they were able to exchange it.

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