TUI Holiday Store
Travel agency in Sutton
Address: 186 High St, Sutton SM1 1NL, United Kingdom
Phone: 442087700496
Region: Sutton
Nearest station: Sutton (0.42 miles)
Rated: 4.2/5 on Google.
Opening Times
| Monday: | 9 AM–5:30 PM |
| Tuesday: | 9 AM–5:30 PM |
| Wednesday: | 9 AM–5:30 PM |
| Thursday: | 9 AM–5:30 PM |
| Friday: | 9:30 AM–5:30 PM |
| Saturday: | 9 AM–5:30 PM |
| Sunday: | 10 AM–4 PM |
About TUI Holiday Store
- 👩💼 Outstanding customer service from Amy, a knowledgeable manager who listened attentively and helped fulfill the customers’ requirements with no compromises. The customers plan to return for future bookings.
- 🤩 Ursula provided amazing service – polite, efficient, and helpful. Despite having limited information, she found a holiday that matched the customers’ preferences perfectly. Ursula was patient, had a great sense of humor, and made the customers feel like VIPs.
- 🙌 Debra Levy is highly praised for providing the best possible service at the Sutton In Ashfield store. She went above and beyond to find the most suitable holiday option for their party. A valuable asset to TUI.
- ⭐ Mixed opinions about booking online versus in-store:
- – One customer generally prefers booking online but would choose to book with TUI again due to Ursula’s exceptional service.
- – Other reviews do not mention preferences but express satisfaction with in-store experiences.
- 😊 Overall positive feedback about exemplary customer service, knowledgeability of staff members (Amy/Ursula/Debra), patience, sense of humor, going beyond expectations to meet customer needs.
Options: On-site services, Wheelchair-accessible entrance
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