TSB Bank

Bank in Hackney

Address: 174 Clapton Common, London E5 9AQ, United Kingdom

Phone: 442087909990

Region: Hackney

Nearest station: Stamford Hill (0.22 miles)

Rated: 2.5/5 on Google.

Website

• 🏦 TSB Bank has mixed reviews, with both positive and negative experiences reported by customers.
• 📞 Phone service seems to be lacking, but the in-branch service is praised for its consideration and respect.
• 💯 Sher from the branch spent over an hour helping a customer resolve an issue, while Sarah played with their child to allow them to focus.
• 💰 A customer had a positive experience getting their money back due to fraud, thanks to the helpful support of Sarah and Rachel.
• ⌛ There have been complaints about long wait times at the branch, with only two desks open on one occasion.
• 💔 Some customers have found it difficult to reach TSB Bank via phone calls, terming it alarming and frustrating.
• 🎯 On the other hand, there are satisfied customers who believe TSB Bank offers great service compared to other banks and has helpful staff always available for assistance.
• 😕 Other negative experiences include canceled appointments before opening an account in a branch with bad staff and a slow website.
• ⌚ Customers mention the challenging nature of receiving service at TSB Bank due to unpredictable wait times caused by staff shortages.

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