Troutbeck Rooms by DC London Rooms
Youth hostel in Camden
Address: 16 Albany St, London NW1 4DX, United Kingdom
Phone: nan
Region: Camden
Nearest station: Great Portland Street (0.1 miles)
Rated: 2.3/5 on Google.
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About Troutbeck Rooms by DC London Rooms
- 👤 The first reviewer had a difficult experience with the location of Troutbeck Rooms. They had trouble finding it and had to find another hotel due to the incorrect address provided. They also received a cancellation message for not showing up, even though it was the property’s fault.
- 🧹 The second reviewer had multiple issues with Troutbeck Rooms. They mentioned problems with cleanliness, hygiene, false advertising, and customer service. They attached pictures to show the difference between what was advertised and what they actually received. They also mentioned confusion with booking a single room.
- 📸 The second reviewer pointed out that the photo gallery advertised a double bed as a single room, which is common in London due to regulations on occupancy. Clicking on a specific picture led them to book a single room without any photos of it available.
- 💬 The second reviewer tried reaching out via messages and calls but didn’t receive proper assistance or understanding from the staff. They were given vague instructions to call Sara before being directed to an email address.
Options: Youth hostel
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