Travelsoon

Travel agency in Havering

Address: Unit E3, Seedbed Centre, Davidson Way, Romford RM7 0AZ, United Kingdom

Phone: 441708412134

Region: Havering

Nearest station: Romford (0.29 miles)

Rated: 2.6/5 on Google.

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• 👍 Couple had a great holiday in Malta arranged by Travelsoon and got engaged there, now want to book a trip to Cyprus for their anniversary but are having trouble contacting them.
• 😊 One customer had no complaints about Travelsoon, especially during the COVID-19 pandemic where they had multiple holidays cancelled but Sue was very helpful with rebooking and processing refunds.
• 😕 Another customer was unhappy with the service and information provided by Travelsoon. They were not informed about air passenger tax until after making payment and felt brushed off when trying to cancel.
• 😊 A successful booking was made online, but then the customer was told that the room they booked was unavailable after making a second call.
• ⚖️ Mixed opinions about Travelsoon’s communication, with some happy customers like Sue being very helpful while others felt brushed off or treated poorly by the admin team.

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