Travelpack

Travel agency in Harrow

Address: 523 High Rd, Wembley HA0 2DH, United Kingdom

Phone: 442085854060

Region: Harrow

Nearest station: Wembley Central (0.07 miles)

Rated: 2.1/5 on Google.

Website

• 📱 Great phone service, helpful for obtaining information at any time (22:00)
• 💸 Awful experience with company due to COVID-19. Paid extra for a new flight date but had issues with voucher and missing payment. Inconsistent customer service and high prices.
• ⚠️ Mixed opinions about the honesty of the company. One reviewer had trouble getting a refund until they threatened an alternative dispute resolution approach.
• 🛫 Use caution when booking through Travelpack as one review suggests difficulties in reaching destinations and lack of organization for return trips.
• 😄 Positive experience with Mary Barboza who provided excellent service, spent time finding a good deal to Vancouver.
• Summary: Some reviewers express positive experiences with Travelpack’s phone service and helpful staff like Mary Barboza, who found good deals. However, other customers had negative experiences during the COVID-19 pandemic, facing challenges with vouchers, payments, inconsistent customer service, and high prices. There are mixed opinions about Travelpack’s honesty, as one reviewer struggled to get a refund until they threatened alternative measures.

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