Travelolo

Travel agency in Kingston upon Thames

Address: 144 Ewell Rd, Surbiton KT6 6HE, United Kingdom

Phone: 442030262440

Region: Kingston upon Thames

Nearest station: Surbiton (0.36 miles)

Rated: 2.9/5 on Google.

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• 🙁 One customer had a negative experience with Travelolo, including issues with incorrect boarding passes and seat assignments, as well as unexpected costs at the hotel. They were disappointed with the lack of compensation and responsibility from Travelolo.
• 💼 Travelolo stated they would contact EasyJet for compensation and acknowledged their mistake regarding the hotel upgrade without informing about extra costs.
• 😃 On the other hand, another customer had a positive experience and praised Nick for helping them get a better deal on their Italy trip, including better flights and more time to enjoy.
• 😡 However, there is another review that accuses the company of not acknowledging payment despite providing proof through bank statements.
• 🤷‍♀️ Mixed opinions suggesting both positive and negative experiences exist in relation to using Travelolo’s services.
• 💸 It appears that Travelolo was not consistent in addressing issues or compensating customers when problems occurred.

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