Travelodge London Mile End
Lodge in Tower Hamlets
Address: Mile End Rd, Bethnal Green, London E1 4AQ, United Kingdom
Phone: 448719846569
Region: Tower Hamlets
Nearest station: Stepney Green (0.0 miles)
Rated: 4.3/5 on Google.
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About Travelodge London Mile End
- 🌟 Mixed opinions on the food: One guest found the dinner options repetitive, unless you upgrade to higher-quality meals, while another mentioned that the staff were hospitable and attentive.
- 🌟 Convenient location: The hotel is near the DLR and Underground, providing excellent transportation options.
- 🌟 Friendly staff: Guests praised the lovely and helpful staff, particularly Carlos at check-in.
- ⚡ Issue with plug sockets: In one room, all plug sockets were not working, causing inconvenience as guests couldn’t watch TV or charge their phones which had important tickets. Despite informing staff multiple times, no immediate action was taken.
- 😔 Disappointment with service quality: One guest expressed disappointment with inconsistent reception staffing during their stay and urged improvements to service quality.
- 💼 Lack of compensation for inconvenience caused by technical issues in the room was mentioned.
- ⭐ Overall clean and modern hotel.
- 💭 Room for improvement in addressing customer concerns promptly and offering appropriate compensation when issues arise.
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