Touchwood Pharmacy

Pharmacy in Lewisham

Address: 9A, 9B, Woolstone Rd, London SE6 4DT, United Kingdom

Phone: 442086992323

Region: Lewisham

Nearest station: Catford (0.5 miles)

Rated: 2.9/5 on Google.

Website

• 👎 Very bad experience – arrived before closing time but staff refused to serve customer for a non-prescription item
• 🤷 Mixed opinions on customer service – one review mentions zero customer service, another mentions staff not opening the door at closing time, and others mention unprofessionalism and poor service
• ⏰ Inconvenient change in hours affects ability to get prescriptions for one reviewer who needs to leave work early (NHS)
• 🗣 Unprofessional staff chatting about visitors mentioned by one reviewer, indicates lack of professionalism
• 💼 Poorly run establishment with staff too busy chatting and not providing good service
• ❌ Not recommended for vulnerable individuals due to lack of compassion and focus on money-making
• Summary: Touchwood Pharmacy has received mixed reviews regarding their customer service. One reviewer had a very negative experience when they were refused assistance shortly before closing time. Another reviewer expressed frustration with the change in pharmacy hours impacting their ability to obtain prescriptions. In addition, there are concerns about unprofessional behavior among the staff members, such as chatting about visitors instead of focusing on serving customers. Overall, it seems that Touchwood Pharmacy may have some room for improvement in terms of their services and professionalism.

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