Totland Toys & Nursery Goods Ltd London
Baby store in Haringey
Address: 4 Bruce Grove, London N17 6RA, United Kingdom
Phone: 442088083466
Region: Haringey
Nearest station: Bruce Grove (0.14 miles)
Rated: 4.7/5 on Google.
Opening Times
| Monday: | 10 am–6 pm |
| Tuesday: | 10 am–6 pm |
| Wednesday: | 10 am–6 pm |
| Thursday: | 10 am–6 pm |
| Friday: | 10 am–6 pm |
| Saturday: | 10 am–6 pm |
| Sunday: | Closed |
About Totland Toys & Nursery Goods Ltd London
- 🙁 Customer had a negative experience with returns policy: Salesperson didn’t mention the store doesn’t offer refunds, only exchanges or store credit.
- 😡 Customer frustrated with losing £165, as they were unaware of the refund policy.
- 😞 Another customer disappointed due to a wrong-colored item received over a year ago.
- 🤔 Different employees involved: Sonny and Abdul. Sonny promised resolution but left, and Abdul claimed no access to Sonny’s deals and phone.
- 💬 Customer tried reaching out to Abdul multiple times, providing screenshots of conversations for reference.
- ❗️ Lack of coordination: Despite being told to collect the correct colored item in-store, it couldn’t be found when the customer visited.
Options: Delivery, In-store shopping, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments, Credit cards
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