Toolstation Sutton

Hardware store in Sutton

Address: Unit 4, K2, Kimpton Park Way, Sutton SM3 9QS, United Kingdom

Phone: 443303333303

Region: Sutton

Nearest station: Sutton Common (0.46 miles)

Rated: 4.4/5 on Google.

Price range: ££

Website

• 👍 Great service and friendly staff, especially Chanel and Sammie.
• 🔧 Best place for people who do DIY.
• 📧 Convenient email invoicing feature.
• 😊 Very satisfied with customer service.
• 💯 Sutton branch has exceeded expectations and set a new standard.
• 💼 Matt is an exceptional staff member—knowledgeable, professional, patient, and friendly. He is a real asset to the company.
• ⭐️ Fantastic customer service from Matt and the team in Sutton.
• 👎 Mixed opinions on staff responsiveness—some found them busy talking instead of serving customers, while others praised their friendliness and helpfulness.
• ⏳ Some customers experienced long wait times at the click-and-collect till.
• Summary: Toolstation Sutton provides great customer service for all your building and DIY needs. The staff are noted for being friendly and helpful, with specific shout-outs to Chanel, Sammie, and Matt. They offer a convenient email invoicing feature that helps you keep track of your purchases. While some mixed reviews mention issues with staff responsiveness or long wait times at the click-and-collect till, overall it seems that Toolstation Sutton goes above expectations in terms of service quality.

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