Toolstation Romford
Hardware store in Havering
Address: 2/3, Falcon Business Centre, Harold Hill Industrial Estate, Harold Hill, Romford RM3 8UR, United Kingdom
Phone: 443303333303
Region: Havering
Nearest station: Harold Wood (0.46 miles)
Rated: 4.2/5 on Google.
Price range: ££
Opening Times
| Monday: | 7 AM–8 PM |
| Tuesday: | 7 AM–8 PM |
| Wednesday: | 7 AM–8 PM |
| Thursday: | 7 AM–8 PM |
| Friday: | 7 AM–8 PM |
| Saturday: | 7 AM–6 PM |
| Sunday: | 9 AM–4 PM |
About Toolstation Romford
- 👍 Toolstation Romford is quite small, but customers can purchase items in-store or online for click and collect.
- 👍 There is usually a queue, but parking space is available.
- 👍 Staff are described as helpful and friendly.
- 😕 Some reviewers have experienced issues with stock availability for same-day collection.
- 👎 One customer had a negative experience with the staff at the checkout, saying they didn’t know what they were doing. However, another customer had a positive experience at the Canterbury branch.
- 👎 One reviewer finds the service slow compared to Screwfix.
- 👎 Another reviewer has recently experienced a decline in competence and customer service. They specifically mention an employee who struggles to locate click and collect orders and provides incorrect warranty information.
- Overall, Toolstation Romford has mixed reviews. While there are positive comments about helpful staff and parking availability, there are also concerns raised regarding stock availability, slow service compared to other stores like Screwfix, and recent issues with competence and customer service from one particular employee.
Options: Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Repair services, Wi-Fi, Wi-Fi, Electronics, Credit cards, Debit cards, Mobile Wallets, Credit cards
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