Toolstation Orpington

Hardware store in Bromley

Address: Electron Trade Park, Cray Ave., Orpington BR5 3RJ, United Kingdom

Phone: 443303333303

Region: Bromley

Nearest station: St Mary Cray (0.25 miles)

Rated: 4.8/5 on Google.

Price range: ££

Website

• 👩‍💼 Kirsty provided great customer service and effortlessly helped the reviewer find the perfect products for their job.
• 🚗 Free parking is available outside the store, making it convenient for customers.
• ✨ The customer service at Toolstation Orpington is efficient and friendly.
• 🚂 The store is located close to St Mary Cray railway station, making it easily accessible.
• 💁‍♀️ Three ladies on the service tills were cheerful and helpful, creating a welcoming environment for customers who may feel intimidated in trade outlets.
• 💼 They also offered to sign the reviewer up for their trade discount scheme.
• ✔️ Overall, the Orpington store provides pleasant and efficient service consistently.
• ⌨️ However, some reviewers faced challenges with ordering online due to confusion with collection versus delivery options. They suggest improving website usability to avoid such mistakes in the future.
• 😊 Toby went above and beyond to assist a customer who had purchased the wrong item. He was helpful, patient, well-spoken, and even tried to find a replacement item that wasn’t currently in stock.

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