Hardware store in Croydon
Address: 40 Purley Way, Croydon CR0 3JP, United Kingdom
Phone: 443303333303
Region: Croydon
Nearest station: Ampere Way (0.1 miles)
Rated: 4.0/5 on Google.
Price range: ££
Opening Times
| Monday: | 6:30 AM–8 PM |
| Tuesday: | 6:30 AM–8 PM |
| Wednesday: | 6:30 AM–8 PM |
| Thursday: | 6:30 AM–8 PM |
| Friday: | 6:30 AM–8 PM |
| Saturday: | 6:30 AM–6 PM |
| Sunday: | 9 AM–4 PM |
About Toolstation Croydon Broad Green
- 🔨 Mixed opinions on service: One customer experienced poor service, with staff leaving after the manager left. Another mentioned extremely slow service and inexperienced staff at the counter, resulting in a long wait.
- 🔨 Slowest Toolstation branch: One customer found this branch to be the slowest they have ever used and criticized unmotivated and slow staff. Lack of urgency despite long queues was also noted.
- 🔨 High turnover of staff: The store has high staff turnover, and some employees appeared disinterested. Lackluster leadership by management was blamed for this issue.
- 🔨 Attention to detail concerns: Numerous customers reported receiving wrong or incomplete orders, suggesting a lack of attention to detail by the store’s management.
- 🔨 Understaffed click-and-collect issues: Click-and-collect service seems underutilized due to being consistently understaffed. Customers have complained about having difficulty finding assistance at the tills.
- Overall, these reviews highlight mixed opinions about Toolstation Croydon Broad Green.
Options: Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Repair services, Wi-Fi, Wi-Fi, Electronics, Credit cards, Debit cards, Mobile Wallets, Credit cards
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