Toolstation Bromley

Hardware store in Bromley

Address: Unit 1, & 2, Waldo Rd, Bromley BR1 2QX, United Kingdom

Phone: 443303333303

Region: Bromley

Nearest station: Bickley (0.52 miles)

Rated: 4.5/5 on Google.

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• 👍 Jodie, Emma, and Louise at Toolstation Bromley were friendly and provided a pleasant experience.
• 👎 One customer received the wrong item, had difficulty getting a refund immediately but eventually received a refund notification through PayPal for a different item at a lower price.
• 😕 Toolstation Bromley is compared to Screwfix with two main differences: they don’t allow customers to see sealed boxes and the customer service is not satisfactory.
• ⭐ One staff member at Toolstation Bromley stood out as being great, but the manager and other employees ignored customers and didn’t provide good service.
• 🙅‍♂️ Another customer described their experience as “pathetic” due to receiving poor service after purchasing an item that wasn’t suitable for their needs.
• Overall summary: Customers had mixed experiences at Toolstation Bromley. Some praised the friendly staff members Jodie, Emma, and Louise. However, one person encountered difficulties in getting a refund for the wrong item they received. There were also complaints about customer service from both customers who felt ignored or experienced rudeness.

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