Hardware store in Wandsworth
Address: Units 1 & 2, Trade Park, Zennor Rd, London SW12 0PS, United Kingdom
Phone: 443303333303
Region: Wandsworth
Nearest station: Balham (0.34 miles)
Rated: 4.3/5 on Google.
Opening Times
| Monday: | 7 AM–8 PM |
| Tuesday: | 7 AM–8 PM |
| Wednesday: | 7 AM–8 PM |
| Thursday: | 7 AM–8 PM |
| Friday: | 7 AM–8 PM |
| Saturday: | 7 AM–6 PM |
| Sunday: | 9 AM–4 PM |
About Toolstation Balham
- 🤗 Gemma from Toolstation Balham provided excellent and knowledgeable customer service, making the reviewer’s day.
- 👍 Another customer praised Gemma for being friendly, welcoming, and eager to help with a smile on her face. They rated her customer service as 10/10.
- ⚠️ One reviewer had a confusing experience with click and collect. They received conflicting emails about their order, leading to wasted time and delays.
- 😡 Although Toolstation is generally great, some customers complain about the rude attitude of the ladies at this Balham store. Multiple tradespeople have made similar remarks.
- 💯 However, Gemma T stood out as an exceptional staff member who deserves a pay rise according to one satisfied customer.
- 😊 Another visitor had a positive experience at Toolstation Balham. They described Gemma as helpful, professional, and friendly.
- These reviews highlight both positive experiences with helpful staff like Gemma and negative experiences related to click and collect issues as well as poor attitudes from certain employees.
Options: Delivery, In-store pick-up, In-store shopping, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Credit cards, Debit cards, Mobile Wallets, Credit cards
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