Toko Jewellery Ltd

Jeweler in Richmond upon Thames

Address: 18 Brewers Ln, Richmond TW9 1HH, United Kingdom

Phone: 442083326620

Region: Richmond upon Thames

Nearest station: Richmond (0.3 miles)

Rated: 4.1/5 on Google.

Website

• 🌟 Unusual and unique jewellery
• 🌟 Friendly and helpful staff
• 🌟 Highly recommended by long-time customers
• 😒 Mixed opinions on staff behavior:
• – One reviewer had a terrible experience with rude and disrespectful staff who accused them of stealing
• – The staff member was sarcastic and closed the door on the customer’s face after an argument about allowing children to touch the rings
• 🤔 Diverging perspectives on customer service quality:
• – Positive review praises friendly and helpful staff, indicating a positive customer care experience
• – Negative review criticizes the apparent lack of high standards in terms of how the staff treats potential customers
• 💡 Key takeaways:
• – Unusual jewellery selection is a highlight, appealing to customers looking for something unique
• – Staff behavior can be a hit-or-miss, with some experiencing friendly assistance while others encounter rude treatment
• – It is essential to emphasize that these are mixed views regarding customer service rather than definitive praises or criticisms.

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