Timberland Retail London Stratford

Shoe store in Newham

Address: Unit SU1038, Westfield Stratford Shopping Centre, Montfichet Rd, London E20 1EJ, United Kingdom

Phone: 442085198885

Region: Newham

Nearest station: Stratford International (0.34 miles)

Rated: 4.1/5 on Google.

Website

• 👍 Alan provided excellent customer service and gave helpful information about Timberland boots and accessories. Great deal.
• 👍 Well-organized store with quality products. Most floor staff are helpful, but one person at the till had a bit of an attitude.
• 👍 Impressive selection of Timberland boots and accessories. Online ordering was efficient with excellent customer service.
• 👍 First customer received amazing service from a patient and knowledgeable young lady. Enjoyable shopping experience with a stunning pair of 6-inch Timbs.
• 😕 Mixed opinions about customer service from the manager Szymon and supervisor Sami. Refused to refund boots within the refund date, suggesting an exchange or leaving the store instead.
• Summary: Customers had overwhelmingly positive experiences at Timberland Retail London Stratford, praising the helpfulness of staff members like Alan and enjoying the wide range of products available. However, there were mixed opinions about one employee’s attitude at the till. One customer also encountered poor customer service from the manager and supervisor who refused to refund within policy guidelines, suggesting an exchange or departure instead.

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