Tile Giant
Tile store in Southwark
Address: 517-533 Lordship Ln, London SE22 8LA, United Kingdom
Phone: 442086933388
Region: Southwark
Nearest station: Forest Hill (0.67 miles)
Rated: 4.8/5 on Google.
Price range: ££
Opening Times
| Monday: | 7:30 AM–6 PM |
| Tuesday: | 7:30 AM–6 PM |
| Wednesday: | 7:30 AM–6 PM |
| Thursday: | 7:30 AM–6 PM |
| Friday: | 7:30 AM–6 PM |
| Saturday: | 9 AM–6 PM |
| Sunday: | 10 AM–4 PM |
About Tile Giant
- 👍 Fantastic service from Ewan and Aaron at the Dulwich branch, with quick and experienced help in finding the perfect tiles.
- 😡 Mixed opinions on customer service with one customer having a terrible experience trying to get a refund, experiencing delays and poor communication.
- 😡 Another customer had a negative encounter with Kofi, who refused to assist them and suggested going to another store for a refund.
- 👍 Mixed opinions overall on the quality of customer service provided by Tile Giant.
- 👍 Positive feedback regarding the helpfulness of the team throughout the entire process, from tile selection to loading the car.
- Overall, while there are some differing perspectives on Tile Giant’s customer service, it seems that there are knowledgeable and friendly staff members like Ewan and Aaron at certain branches. However, there have also been instances where customers faced difficulties in obtaining refunds or receiving assistance from employees like Kofi. Despite this mixed feedback on customer support experiences, many customers appreciated the assistance provided during their tile selection process.
Options: Kerbside pickup, Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Debit cards, Mobile payments
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