THOMAS SABO

Jeweler in Hammersmith and Fulham

Address: Ariel Way, London W12 7SL, United Kingdom

Phone: 442087407575

Region: Hammersmith and Fulham

Nearest station: White City (0.19 miles)

Rated: 4.2/5 on Google.

Website

• 👎 Mixed opinions about the customer service: One reviewer expressed disappointment with how the company treated them when their bracelet broke, while another reviewer found the staff to be very friendly.
• 👍 Positive feedback on the jewelry: Multiple reviewers loved the items from THOMAS SABO, mentioning beautiful earrings and a warm welcome in-store.
• 🤝 Conflicting experiences with customer service: While one reviewer praised the knowledgeable staff and good customer service, another had a poor experience with unfriendly staff.
• 💼 Inconsistency in-store versus online experiences: A shopper advised against visiting the physical store due to poor customer service but recommended shopping online instead.
• ⏰ Good impression of a specific store associate: One reviewer had a positive encounter with Olivia Pritchard, who provided excellent assistance and remained patient despite having multiple requests.
• Overall, there are mixed opinions regarding THOMAS SABO’s customer service. While some customers had positive experiences and loved their jewelry items, others expressed disappointment or encountered unfriendly staff. Shopping online was suggested as an alternative to visiting the physical store.

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