Thines

Grocery store in Croydon

Address: 273 Whitehorse Ln, London SE25 6UP, United Kingdom

Phone: 442087680505

Region: Croydon

Nearest station: Norwood Junction (0.48 miles)

Rated: 3.2/5 on Google.

Website

• 👎 Bad customer service: Multiple visits with consistently poor service.
• 📦 Confusion with parcel pick-up: Told to search for parcel in a yellow or blue bag, leading to frustration.
• ❌ Unhelpful attitude: Staff member initially refused to assist, only found the parcel after insistence.
• 💼 Service limitations on weekends: Occasionally refuse to accept parcels on weekends.
• 😡 Rude attitude during parcel reception: Unpleasant interactions when accepting parcels.
• 💁 Mixed opinions about staff behavior: Owner is friendly and helpful, while one lady was rude. Weekday staff seems more accommodating than weekend staff.
• Overall, Thines receives mixed reviews regarding their customer service. Some customers have had multiple negative experiences, such as confusion and unhelpful attitudes when it comes to finding their parcels. On the other hand, there are also positive mentions of friendly staff members who provide good service. Additionally, there is a difference in behavior between weekday and weekend staff. While some reviewers have had negative encounters with Thines, others feel satisfied with the owner’s assistance and the helpfulness of certain employees.

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