Thesalon

Beauty salon in Havering

Address: Barking and Dagenham College, Romford RM7 0XU, United Kingdom

Phone: 442036670118

Region: Havering

Nearest station: Romford (1.03 miles)

Rated: 3.3/5 on Google.

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• 💅✨ Thesalon offers a range of treatments, from manicures to faradic facials.
• 💖 The reviewer had a positive experience and even brought their niece along for a pamper session.
• 👭 The staff and students at the salon are described as lovely.
• 😊 Weekly visits leave the reviewer feeling wonderful, and they highly recommend this place due to its excellent prices compared to high street salons.
• 🙅‍♀️ However, one negative review mentions poor customer service and lack of care for customers’ experiences.
• 🍗 In contrast to even a chicken restaurant, this reviewer felt that no one cared about them at Thesalon.
• 🗣 Mismatched expectations were seen in terms of communication during treatments – the staff engaged in non-stop chatting when treating customers.
• 🥪 Eating and occupying all the seats in the reception area seemed to inconvenience guests waiting for their turn.
• ⏰ Appointment timing was also an issue; despite booking an hour-long session, the treatment only lasted 30 minutes due to interruptions. This left the disappointed reviewer feeling unwelcome and caused frustration over wasting time and money.

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