The Willow Tree Surgery
Medical clinic in Hillingdon
Address: 2 Jollys Ln, Hayes UB4 9BG, United Kingdom
Phone: 442088421024
Region: Hillingdon
Nearest station: Southall (1.36 miles)
Rated: 2.7/5 on Google.
Opening Times
| Monday: | 8 AM–6:30 PM |
| Tuesday: | 8 AM–6:30 PM |
| Wednesday: | 8 AM–6:30 PM |
| Thursday: | 8 AM–6:30 PM |
| Friday: | 8 AM–6:30 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About The Willow Tree Surgery
- 👍 Some reviewers had negative experiences with the Willow Tree Surgery, particularly regarding appointment availability and professionalism of staff.
- 👎 Multiple mentions of difficulty getting appointments and having to go to A&E instead.
- 👎 Complaints about the practice not being proactive in checking emails or sending prescriptions on time.
- 😕 Mixed opinions on the appointment system, with some feeling disappointed by limited call-back attempts and difficulty reaching the surgery during working hours.
- 😕 Contrasting perspectives on the level of professionalism, with one reviewer saying they are unprofessional while others do not mention this issue specifically.
- Overall, The Willow Tree Surgery has received mixed reviews from patients. Some have had difficulties obtaining appointments and felt that the practice could have been more proactive in addressing their medical needs. There were also complaints about delays in receiving repeat prescriptions. Additionally, opinions varied on the phone appointment system – while some were disappointed by missed calls and limited callbacks, others did not mention this concern. It is important for healthcare providers to prioritize patient accessibility and ensure efficient communication channels for a better experience.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilets, Accepts new patients
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