The White Company

Clothing store in Tower Hamlets

Address: Unit 70-72, Jubilee Place, London E14 5NY, United Kingdom

Phone: 442037018099

Region: Tower Hamlets

Nearest station: South Quay (0.19 miles)

Rated: 3.9/5 on Google.

Price range: £

Website

• 👍 Positive:
• – The reviewer is a big fan of The White Company and loves the well-designed and well-made products.
• – Gloria from the Canary Wharf branch provides super helpful assistance by helping with styling and placing an online order for out-of-stock items.
• 😕 Mixed opinions:
• – One reviewer had a positive experience at the Canary Wharf branch, while another had poor customer service there. There seem to be diverging perspectives on the overall service quality at this location.
• 👎 Negative:
• – One reviewer had a negative experience with customer service, feeling that they were not cared for as a client.
• – Another negative review mentions poor customer service, specifically regarding refunds for using a gift voucher combined with card payment.
• – A different reviewer expresses disappointment due to receiving one item from another brand when purchasing a set of sheets from The White Company.
• In summary, there are mixed opinions about The White Company’s customer service. Some customers have had positive experiences with helpful staff members like Gloria, while others have encountered issues such as poor communication or product mix-ups. It is important for the company to address these negative experiences and maintain consistent high-quality service across all locations.

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