The West Village
Women’s clothing store in Kensington and Chelsea
Address: 35 Kensington Park Rd, London W11 2EU, United Kingdom
Phone: 442072436912
Region: Kensington and Chelsea
Nearest station: Ladbroke Grove (0.24 miles)
Rated: 3.8/5 on Google.
Opening Times
| Monday: | 10 AM–7 PM |
| Tuesday: | 10 AM–7 PM |
| Wednesday: | 10 AM–7 PM |
| Thursday: | 10 AM–7 PM |
| Friday: | 10 AM–7 PM |
| Saturday: | 10 AM–7 PM |
| Sunday: | 11 AM–6 PM |
About The West Village
- 👗 The West Village is overpriced compared to other stores.
- 📦 The store lacks transparency regarding their returns/refund policy.
- 💼 The customer had issues with the manager’s lack of helpfulness and clarity during the dress fitting process.
- 💰 Many retailers offer refunds as the norm, but it seems like West Village does not.
- 🔍 It would be helpful for West Village to clearly display their policy in-store instead of on the final receipt.
- ❌ The customer had a negative experience and would not do business with this retailer again.
- 💬 There are mixed opinions on whether or not the manager mentioned the possibility of exchanging for another item during the dress fitting stage.
- ✨ Despite these mixed opinions, it’s clear that there was a lack of formal clarification before finalizing the sale.
- 😢 As a result, this customer shared her experience with others and advised her daughter and friends against shopping at West Village.
Options: Kerbside pickup, Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible entrance, Women’s clothing, Credit cards, Debit cards, Mobile Wallets, Credit cards
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