The Upstairs Surgery

The Upstairs Surgery

General practitioner in Barking and Dagenham

Address: Ashton Gardens, Romford RM6 6RT, United Kingdom

Phone: 442085971840

Region: Barking and Dagenham

Nearest station: Chadwell Heath (0.6 miles)

Rated: 1.8/5 on Google.

Website

Opening Times

Monday:6–11 pm
Tuesday:6–11 pm
Wednesday:6–11 pm
Thursday:6–11 pm
Friday:6–11 pm
Saturday:6–11 pm
Sunday:6–11 pm

About The Upstairs Surgery

  • 👎 Not even worth a star. Unable to get an appointment and only offered a phone consultation with a nurse, which is not helpful when trying to explain pain.
  • 😡 Receptionist promised a call between 4.30pm-5.30pm, but it never came. When following up, the receptionist claimed the nurse had called.
  • ⏰ Still waiting past 6:30pm with no call from the nurse. Frustrated with their lack of professionalism.
  • 😠 Disappointed by their irresponsibility and lack of follow-up after booking a phone consultation; no calls or messages received.
  • 🚫 Patients are not being taken seriously by the doctors and nurses here. Considered unprofessional and disrespectful.
  • 😔 Other reviews also reflect poor experiences at this place; seems like they need to improve or shut down.
  • ⌛️ Suffering from chest pain for months but still awaiting an appointment with no resolution in sight.
  • Summary: The reviewers express frustration and disappointment with The Upstairs Surgery.

Options: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilets, Accepts new patients

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