The London Borough Of Sutton

Council in Sutton

Address: 24 Alcorn Cl, Sutton SM3 9PX, United Kingdom

Phone: 442087705000

Region: Sutton

Nearest station: Sutton Common (0.33 miles)

Rated: 1.8/5 on Google.

Website

• 📞 Several reviewers have expressed frustration with long wait times and difficulty reaching the council via phone, comparing their experience unfavorably to other councils.
• 🗑️ One reviewer mentions that their non-recyclable bins haven’t been collected for over 2 weeks, leading to a potential confrontation with the council.
• 🌳 There have been issues with receiving accurate information when requesting Tree Preservation Order checks or conservation area checks, potentially putting individuals at risk of fines if incorrect information is provided.
• 🏢 Someone had trouble confirming their appointment for the Kimpton Road Refuse Centre and was unable to obtain a booking confirmation.
• 💰 Mixed opinions exist regarding the level of service considering the amount paid for council tax. Some express dissatisfaction while others may not explicitly mention it.
• Overall, reviews indicate frustrations related to communication difficulties, missed bin collections, inaccurate information about tree preservation orders/conservation areas, and issues confirming appointments. There are mixed opinions on how these factors relate to the amount paid in council tax. It’s important for improvements in accessibility and communication channels to be made while ensuring accuracy in providing essential services.

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