The Light Bulb Shop

Lighting consultant in Enfield

Address: Unit 12, Brunswick Park Industrial Estate, Brunswick Way, London N11 1JL, United Kingdom

Phone: 442089204185

Region: Enfield

Nearest station: New Southgate (0.35 miles)

Rated: 4.1/5 on Google.

Website

• 👎 Mixed opinions on customer service:
• – One reviewer found the representative uninformed and unhelpful, making the visit pointless unless purchasing an exact match.
• – Another reviewer had a poor experience with a specific salesman who refused to refund a damaged item, despite previous assurance.
• 👍 Positive review highlights:
• – Impressed by excellent customer service and super-fast delivery.
• – Orders placed in the afternoon arrived the next morning, demonstrating speedy and professional service.
• – Prices were also commended for being excellent.
• 🤷‍♀️ Diverging opinions on after-sale customer service:
• – One reviewer criticized poor after-sale support, claiming that no options were given for refund or replacement of defective products.
• 💡 Key takeaways:
• 1. The Light Bulb Shop receives mixed reviews regarding their customer service.
• 2. Some customers experienced uninformed or unhelpful sales representatives while others praised their quick delivery and reasonable prices.
• 3. Refunds seemed to be an issue for one particular review due to conflicting information from a salesman.
• 4. There were complaints about poor after-sale support when it came to defective products.

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