The Homewares Company
Home goods store in Hackney
Address: 623 High Rd. Leyton, London E10 6RF, United Kingdom
Phone: 448006899298
Region: Hackney
Nearest station: Leyton Midland Road (0.07 miles)
Rated: 2.1/5 on Google.
Opening Times
| Monday: | 9:30 am–6 pm |
| Tuesday: | 9:30 am–6 pm |
| Wednesday: | 9:30 am–6 pm |
| Thursday: | 9:30 am–6 pm |
| Friday: | 9:30 am–6 pm |
| Saturday: | 9:30 am–6 pm |
| Sunday: | Closed |
About The Homewares Company
- 👎 Customer had an issue with a melting measuring jug; no response from customer service after multiple attempts to contact
- 👍 Manufacturer eventually resolved the problem, but it took 2 months
- 😡 Negative experience with payment process; had to pay through PayPal, and later faced unauthorized transactions
- 🤔 Mixed opinions on customer service; described as the worst by one reviewer, while another mentions difficulties in getting a refund
- ❌ Water bottle advertised as leak-proof leaked many times, causing damage to valuable items
- 💰 Requested refund in December and chased multiple times via email but only received responses about speaking to finance
- ❓ Doubts about whether the company really hasn’t received the returned item
- In summary: The Homewares Company seems to have issues with their customer service and handling of refunds. While some customers had positive experiences with manufacturer resolutions or refunds from their bank, others faced difficulties. There are also concerns around payment processing and product quality (e.g., leaking water bottle).
Options: In-store shopping
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