The Grove Road Surgery

Doctor in Tower Hamlets

Address: Ivanhoe House, 130 Grove Rd., Bow, London E3 5TW, United Kingdom

Phone: 442089801767

Region: Tower Hamlets

Nearest station: Bow Road (0.65 miles)

Rated: 2.2/5 on Google.

Website

• 💔 Mixed opinions on the receptionists:
• – One reviewer had a negative experience with a rude receptionist who hung up on them without explanation.
• – Another reviewer complained that the receptionists never answered the phone, which created frustration.
• 💼 Lack of professionalism in various areas:
• – Reviewers expressed concerns about the lack of care shown by medical staff towards patients.
• – One reviewer mentioned receiving a flu jab in the reception area, which they felt was not hygienic.
• – Lack of professionalism and competence led one reviewer to leave the practice.
• ⏰ Difficulty in scheduling appointments:
• – A former patient found it impossible to see a GP at the Grove Road Surgery and had to pay privately elsewhere twice within a year.
• – Another patient expressed disappointment at not being able to make a video call or get a quick appointment.
• 🙅‍♀️ Negative experiences with certain doctors and receptionists:
• – Dr. Shah was praised for caring and being efficient, while Dr. Jabin received criticism for incompetence.
• – Receptionists were also mentioned as unresponsive by one reviewer.

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