The Grapevine Store

Beer store in Harrow

Address: 12 College Hill Rd, Harrow HA3 7HH, United Kingdom

Phone: 442089540782

Region: Harrow

Nearest station: Harrow and Wealdstone (0.61 miles)

Rated: 4.1/5 on Google.

Website

• 🛍️ The Grapevine Store, now called Kapoor Food & Wine, has mixed reviews:
• – Some customers found poor customer service and a lack of willingness to handle parcels.
• – Others praised the friendly and helpful staff who even offered to order items not in stock.
• – The store is convenient for last-minute shopping and serves as a Collect+ shop for parcel collection or sending.
• – There are conflicting opinions about customer service, with some experiencing unfriendliness while others received great service from knowledgeable staff.
• – The new ownership of the store is highly appreciated by some customers, describing it as amazing.
• – Overall, the store has a wide selection of beverages with staff who have a vast knowledge of drinks to recommend.
• – Excellent customer service and very good staff were reported by multiple customers.
• 💔 Mixed opinions about using the store as a Collect+ drop-off point:
• – One review mentioned poor customer service regarding handling parcels and advised avoiding using the store for this purpose.
• – Another comment expressed frustration when their large parcel was not accepted.
• 🍷🎉 Key takeaways:
• The Grapevine Store (now Kapoor Food & Wine) has mixed reviews about its customer service but is highly regarded by others.

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