The Gated Garden
Florist in Southwark
Address: Unit 23 Three Crown Square Borough Market, London SE1 1TL, United Kingdom
Phone: 447530203806
Region: Southwark
Nearest station: London Bridge (0.22 miles)
Rated: 3.5/5 on Google.
Opening Times
| Monday: | 10 AM–5 PM |
| Tuesday: | 10 AM–5 PM |
| Wednesday: | 10 AM–5 PM |
| Thursday: | 10 AM–5 PM |
| Friday: | 10 AM–5 PM |
| Saturday: | 8 AM–5 PM |
| Sunday: | 10 AM–3 PM |
About The Gated Garden
- 🌼 In-person shopping experience was pleasant, with water-wrapped peonies to keep them fresh during transportation. However, some peonies didn’t open and had black spots on the stems. Customer service was initially unhelpful but eventually refunded the purchase.
- 🌼 Another customer had a negative experience when picking up a hydrangea plant. The sales advisor snatched it from their hands and made sarcastic comments. They do not recommend the shop, despite finding the plants themselves lovely.
- 🌼 On a positive note, someone didn’t actually shop at The Gated Garden but praised the honesty of the staff. Their wife dropped her wallet nearby, and the store not only picked it up but contacted security and even searched for them on social media to return it.
- 🌼 Finally, there is a review from someone who appreciated the store itself. They found everything cohesive and cute.
- Overall impressions: Mixed opinions about customer service experiences; beautiful plants but inconsistent quality control; highly honest staff demonstrated by helping with lost items; visually appealing store layout.
Options: Delivery, In-store shopping, Same-day delivery, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments, Credit cards
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