The Fragrance Shop

The Fragrance Shop

Perfume store in Hammersmith and Fulham

Address: Westfield Shopping Centre, White City Unit 1164, Lower Mall, London W12 7GF, United Kingdom

Phone: 442039303906

Region: Hammersmith and Fulham

Nearest station: Shepherds Bush Market (0.22 miles)

Rated: 3.7/5 on Google.

Website

Opening Times

Monday:10 AM–9 PM
Tuesday:10 AM–9 PM
Wednesday:10 AM–9 PM
Thursday:10 AM–9 PM
Friday:10 AM–9 PM
Saturday:10 AM–9 PM
Sunday:12–6 PM

About The Fragrance Shop

  • 👍 Review 1:
  • – Incredibly positive experience at The Fragrance Shop
  • – Salesperson named Salvi was friendly and helpful
  • – Assisted in trying different perfumes with a smile
  • – Highly recommended shopping destination 😊
  • 👍 Review 2:
  • – Excellent online service with collection option at Westfield White City
  • – Henrietta provided brilliant customer service by calling to inform about the order arrival
  • – Amazing scents available with a 20% discount
  • 🤔 Mixed opinions:
  • – Review 3: Recounts an unprofessional encounter with a sales assistant who seemed unfriendly and reluctant to help. Negative vibes detected.
  • – Review 4: Habiba in-store was able to assist in choosing a gift based on the boyfriend’s preferences. No mention of negative experiences.
  • 💭 Key takeaways:
  • The Fragrance Shop seems to have both outstanding and mixed customer experiences. While some customers encountered exceptionally friendly staff members who were willing to assist with enthusiasm, others had negative encounters that left them feeling unwelcome. However, it is worth noting that personalized recommendations based on preferences are available, allowing for targeted gift choices.

Options: Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments, Credit cards

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