The Flights Guru
Travel Agents in Southwark
Address: 5, Bickels Yard, 151-153 Bermondsey St, London SE1 3HA, United Kingdom
Phone: 442038874441
Region: Southwark
Nearest station: London Bridge (0.42 miles)
Rated: 3.0/5 on Google.
Opening Times
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About The Flights Guru
- 👍 The Flights Guru has been unresponsive to a customer’s request for a refund due to canceled flights during COVID-19.
- 🤷♀️ Mixed opinions on the company’s ability to provide credit for future use, with some promises made but no resolution after 21 days.
- 👎 Another customer had a negative experience, describing the service as terrible and stating that their holiday in Vietnam was ruined.
- 😬 The hotel they booked through The Flights Guru informed them of an error in the booking dates, resulting in an extra night charge.
- 💸 They were advised to request a refund through The Flights Guru due to the booking error and payment made for an additional night.
- Overall, there are concerns about poor customer service and lack of response from The Flights Guru regarding refunds for canceled flights. There is also a negative experience with a hotel booking error that resulted in additional charges.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance, Appointment required
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