The Continental Hotel
Hotel in Hounslow
Address: 29-31 Lampton Rd, Hounslow TW3 1JA, United Kingdom
Phone: 442085723131
Region: Hounslow
Nearest station: Hounslow Central (0.06 miles)
Rated: 3.6/5 on Google.
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About The Continental Hotel
- 👎 Horrible experience with poor service, dirty rooms, and disgusting beds. Hotel team was rude.
- 👍 Exceptional customer service from Jaten and his team. Polite and attentive staff.
- 👍 Upgraded to an executive room for a pleasant stay. Modern, clean, and comfortable bed.
- 🤔 Desk could have been cleaner, a bit dusty. Otherwise, lovely room at a reasonable price.
- 👍 Enjoyed the spa experience. Delicious food at Restaurant 29 with attentive staff.
- ⚖️ Mixed opinions on previous reviews but glad to have chosen this hotel which was mostly faultless in their experience.
- 👍 Very friendly and irreproachable behavior from staff throughout the 7-night stay.
- Summary: Despite some negative experiences mentioned in a review about poor service and dirty rooms, there is high praise for exceptional customer service provided by Jaten and his team at The Continental Hotel. The reviewer had a pleasant stay in an upgraded executive room that was modern, clean, and featured a comfortable bed. While they noted that the desk could have been cleaner, overall it was a lovely room at a reasonable price.
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