The Carepoint Practice
Medical Center in Hillingdon
Address: Health Centre, Neal Cl, Northwood HA6 1TQ, United Kingdom
Phone: 441923820866
Region: Hillingdon
Nearest station: Northwood Hills (0.25 miles)
Rated: 2.8/5 on Google.
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About The Carepoint Practice
- 🙌 The receptionist and Dr at The Carepoint Practice were praised for going above and beyond to help with an antibiotics prescription for an infected bite, even while the patient was away. Gratefulness expressed towards the staff.
- 😊 Friendly and helpful receptionist, who has been described as such on multiple occasions.
- 😬 Mixed reviews about the reception staff – one mentioning that they always find excuses to ignore you and will disconnect your calls when trying to book appointments, while another had a positive experience with prompt and efficient service.
- 👍 Positive feedback regarding timely referrals, being treated kindly, empathetically, and with respect for both themselves and their children. Appreciation expressed towards the practice as a whole.
- 😡 One reviewer had a negative experience of rude receptionists over five years of seeking medical help or booking appointments. Mentioned poor management, poor service, poor assistance from receptionists along with allegations of racism.
- ❓ Another review was cut off without providing any specific feedback but expressing disappointment in general.
- ⚖️ Consensus is mixed regarding the service at The Carepoint Practice – some praising it while others expressing dissatisfaction.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilets
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