The Capital Hotel, Apartments & Townhouse – London
Hotel in Kensington and Chelsea
Address: 22, 24 Basil St, London SW3 1AT, United Kingdom
Phone: 442075911200
Region: Kensington and Chelsea
Nearest station: Knightsbridge (0.12 miles)
Rated: 4.3/5 on Google.
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About The Capital Hotel, Apartments & Townhouse – London
- 🏨 The rooms at The Capital Hotel, Apartments & Townhouse were tidy and nicely furnished with a vintage style and modern comfort. The air conditioning was very good.
- 🛋️ Housekeeping provided excellent cleaning and even did the dishes which was a great service.
- 📍 The location of the hotel is excellent, with Harrods being right next door and convenient access to public transport.
- ❓ However, some guests found the reception staff to be a bit clueless at times. There were instances where they were led to the wrong floor and there was confusion about whether housekeeping was included.
- 🔁 There were mixed opinions about the check-in and check-out process, with several attempts needed to prepare the bill.
- 💫 Despite these issues, most guests found their overall experience at The Capital Hotel enjoyable.
- ☕ One guest particularly enjoyed their afternoon tea experience at the hotel. They praised the great quality of scones that were served at just the right temperature. They also appreciated Luz’s cheerful and attentive service during their afternoon tea.
- Overall, while there were some minor issues with reception services and billing processes, guests generally had an enjoyable stay at The Capital Hotel.
Options: Hotel, Restaurant, Serviced accommodation, Holiday apartment
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